Shipping Policy

Thank you for shopping with us. We are committed to making your gifting experience smooth, fast, and reliable.

Delivery Areas

Currently, we deliver in:

• Mumbai

• Thane

• Navi Mumbai

Order Processing Time

All orders are processed within 1 hour after successful payment and order confirmation.

Orders placed late at night, on Sundays, or public holidays may be processed on the next working day.

Delivery Time

Our standard delivery time is 1–2 business days from the date of order confirmation.

For deliveries in Thane, we aim to deliver your order quickly:

From Checkout to Your Doorstep Within 24 Hours*

*Delivery within 24 hours is subject to product availability, delivery location, order timing, weather conditions, traffic, and operational availability.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you place your order.

Free delivery offers may be available on selected products, locations, or minimum order values.

Delivery Updates

Once your order is dispatched, you may receive updates through SMS, WhatsApp, email, or phone call using the contact details provided at checkout.

Incorrect Address or Contact Details

Please make sure that your delivery address, pin code, and contact number are correct when placing an order. We are not responsible for delivery delays caused by incorrect or incomplete details.

If you need to change your delivery details, please contact us immediately. Changes may not be possible once the order has been dispatched.

Delivery Attempts

If the recipient is unavailable at the time of delivery, our delivery partner may attempt delivery again or contact the customer for further instructions. Additional charges may apply for re-delivery in some cases.

Damaged, Missing, or Incorrect Items

If you receive a damaged, missing, or incorrect item, please contact us within 24 hours of delivery with your order number and clear photos or videos of the package and product.

We will review the issue and provide an appropriate resolution.

Contact Us

For shipping-related questions, order updates, or urgent delivery requests, please contact our customer support team through the contact details available on our website.

Thank you for choosing us to make your special moments more memorable.